• infinitevalence@discuss.online
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    1 year ago

    Omg… You fired all the check out people and now your mad that people are stealing from a faceless for profit company!

    Will anyone think of the investors?

  • I don’t personally steal at self-checkout, but if saw anyone stealing I’d just ignore it. As far I’m concerned, they deserve to be stolen from. Zero interest in hearing the crocodile tears of those who were complicit in price gouging.

    • DpwnShift@kbin.social
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      1 year ago

      I hear what you’re saying, but we’re not talking about a single-mother sneaking diapers out because she needs them or a Jean Valjean-type taking bread because they’re hungry…

      This is OCR (Organized Retail Theft) where a team of 3+ people coordinate with phones, distractions, and a driver, to quickly get as many high-dollar, shelf-stable items out of a store as possible to resell on Facebook marketplace/eBay/etc. It’s typically at least $1000 per store.

      If you hate large organizations, you should hate the greed of criminal rings like this, because we all absolutely pay more because of it…

      EDIT: I’m just talking about what the article is referring to. I’m not saying companies don’t pass the costs on to consumers, and I’m not casting moral judgement.

      • sarsaparilyptus@lemmy.fmhy.ml
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        1 year ago

        We’d pay more anyway, they’re just butthurt that the margins are smaller. You think the prices are going to come down if the theft stops?

    • BlameThePeacock@lemmy.ca
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      1 year ago

      Every dollar stolen from the store gets added to the prices you pay going forward, they absolutely do not let it come out of profits.

  • Mishmash2000@lemmy.nz
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    1 year ago

    I’ll have no choice but to close a store.

    Yeah, because hiring staff back and getting rid of self help checkouts is impossible?? How would they even go about that?

    Or, and here’s a radical idea, drop your prices so people can actually afford to pay for the food??

  • psudo@beehaw.org
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    1 year ago

    I’m torn on this one. On one hand, fuck the money grubbing corporations that got themselves into this mess. On the other these closures are creating food deserts.

  • 21trillionsats@infosec.pub
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    1 year ago

    Stealing isn’t OK, but I always found it a bit disjointed how making “mistakes” (minor or large) at self-checkouts basically has zero recourse. They really do need to be reworked

  • Admiral Patrick@dubvee.org
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    1 year ago

    Yeah it’s not the customers at fault here. Nobody asked for the cashiers to be cut down to 1 or 2 (ever) and replaced with self checkouts.

    I was at one such shitty grocery store the other day. We’ll call it Roger but with the letter ‘K’ omitted. They have these large self checkouts with conveyors. Up until about 2 weeks ago, you could scan your items at a normal rate like the regular cashiers do. It was convenient, and it was glorious. The older self checkouts were horribly slow and were only meant for a basket’s worth of groceries, so this was a welcome, but very temporary, improvement.

    An employee told me they “cranked up the security” as he came over for the third time because that self checkout bathroom scale with delusions of grandeur kept calling for backup. You can only scan items once every 3 seconds and have to wait for it every time. I’ve got a cart full of groceries, and they expect me to scan them at a snail’s pace. If you scan too many items (5 apparently?), you have to walk to the end and bag them even though there’s plenty of goddamned room on the conveyor. Then walk back and scan a few more. Rinse, repeat. (Until recently, you could scan your whole cart, load it on the conveyor, pay, and then bag everything up at once like a normal person.)

    I was absolutely livid, grabbed what few groceries I’d already bagged, put them back in my cart, abandoned the transaction, and waited in line for the one lonely human cashier.

    She was confused because some of my stuff was already bagged. Told her why and she just sighed and said yeah. I jokingly said I’d like to give the manager an earfull and she said I should, but it won’t do any good. And she was likely right because this reeks of corporate heavy handedness.

    Needless to say, I’m never going back to Roger (with a K) anymore. I only went there for the fuel points and because it was close to my workplace, but it’s no longer worth it.