I mean, it’s all relative. For example, in 2024 there’s still places where basic software practices like git and ci/cd are “cutting edge”. I’m not saying those are usually the best places to work, but there are places out there still working on stuff like cloud migrations where the work culture is chill you can be pretty well valued for having some basic knowledge about best practices.
Remember that the burden is on them to show it. But the reality is that when they bring up irrelevant shit like that and try to say that your issue isn’t covered under warranty, it will be on you to “remind” them of that burden, and tell them that what they are trying to do is absolutely fucking illegal under Magnusson-Moss.