• MrJameGumb@lemmy.world
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    7 months ago

    Mildly irritated in a way that suggests that I know exactly what needs to happen but am about 85% sure it won’t but I also don’t want to be mean to anyone but I also do want them to take me seriously?

    Seems about right

    • KevonLooney@lemm.ee
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      7 months ago

      This isn’t “who you really are” though. It’s actually better to sound irritated to the IVR because some can detect vocal inflection and swear words. They will send you to a live agent faster than if you are polite. They make the polite people jump through more hoops.