Is it destroying SD cards, and will the company fix it?
What they will say, is anything to get out of a valid RMA
Common valve W. Common Asus L.
Lots of steam decks got sent in for repair too… the W for valve is they actually fixed them with no fuss with good customer support.
Sounds like they would need to redesign the system in some way to solve the issue, e.g. move the SD card slot away from heat generating components. Depending on the volume of sales and complexity of the work, they could have decided it would be more viable from a monetary standpoint to not do anything.
Which explains their refusal to answer ANY of the reporter’s questions.
So glad I returned this after a day of use and got the steam deck oled instead
asus are really free-falling from grace arent they