• thermal_shock@lemmy.world
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    4 months ago

    well shutdown isn’t a full restart anymore, it literally saves your issues and reloads it when it turns on. so we have to doublecheck that too. it should count as restart, but doesn’t.

    • MrShankles@reddthat.com
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      4 months ago

      Honestly, I would try the restart first (cause it was easier/more automated), and then a full shutdown and power-up. It’s been many years since I called any IT support though, but that was mu process. Cause I hated having to call for help lol

        • MrShankles@reddthat.com
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          4 months ago

          I hear ya, and appreciate the info because I didn’t know that. I was saying that I would do both before calling, and then again when they asked me

          But this was back in like 2004-ish, so I’m not sure what was best practice back then. I would just try it all before calling lol… going so far as to shut down and unplug for a few seconds or more