• Steamymoomilk@sh.itjust.works
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    3 months ago

    PSA: Don’t be an Assbag

    I have a few friends who work retail, and we’ve talked about nightmare customers. The shop closes at 7:30 every Friday, but two people often walk in between 7:10 and 7:30 to demand service that takes 30minutes to complete for one person and is appointment only which all appointments are closed by 7:00pm for the staff to leave on time. They expect to be served despite the fact that the tools required for the service are already put away by 7:10. Sometimes my friend bends to their requests, but I keep telling him: closing time is closing time, and doing so is like teaching your dog to eat off your plate. It’s okay for now, but it will come back to bite you.

    If you’re going to show up close to closing time and are still willing to be served, then TIP THEM WELL. I’ve done it a few times, and I’m guilty of it, but I’ve made it worth their while.

    There was one time in 2023 when my friends and I wanted to get together for some wings. We stopped by a dinner on the outskirts of town at 10:30 pm, and they close at 11:00 pm. We went in, and I asked if they would still serve us because I know it’s late. And I don’t want to be an asshole. They served us, and we enjoyed our wings while catching up on life before leaving a hefty tip on the table.

    This year, there was another time when we went out to a local car hop at 8:30 pm, which closes at 9:00 pm. The girls serving and taking orders did a great job, and it was scorching hot outside all day. Since I don’t go out to eat often and would rather give my business to mom-and-pop shops rather than the local megacorporation, we all pitched in and left a 40% tip – which came out to be around $24 on our $60 meal. When she came to take the tray from the car window, she asked if we needed anything else, and I handed her the tip of $24. Her face lit up, and she asked if this was a mistake. I said it was on purpose, and for her to have a good night. She smiled and thanked us before we left. Although the tip hurt my wallet quite a bit, with my brain reminding me of the $24 I lost, it felt good to help someone out – especially since she likely deals with a lot of crappy people in crappy weather.

    • SSTF@lemmy.world
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      3 months ago

      There is always going to be a divide between people who have done restaurant closings and those that haven’t. Some people who haven’t done it will not see any issue with showing up 10 minutes to closing and ordering everything on the menu. You can’t change their minds.

      The last time I was traveling and absolutely had no choice but to go into a Chiplote 20 minutes to closing (it was the only place for miles still open), I made sure to be flexible about only asking for things that hadn’t been put away already. I ended up getting what seemed like quad portions and free chips. Be nice to servers and they are nice to you.

      • N0x0n@lemmy.ml
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        3 months ago

        There is always going to be a divide between people who have done restaurant closings and those that haven’t.

        Naah every service that expects that “the client is king” philosophie have sentiment for all kind of people working in the same area.

        I mean, I did retail jobs a few years ago, and still today when I go shopping or at restaurants or any other service, I always chose my time accordinlgy to not bother them to much… Because I know how people can be stupid assholes…

        But from time to time you get some chill lovely creatures and that always brightened my day ☀️

      • abbadon420@lemm.ee
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        3 months ago

        Same, I’ve been forced to enter restaurants around closing time and usually asked for “whatever you’ve still got hot”

    • Morcyphr@lemmy.one
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      3 months ago

      If a business can’t or doesn’t want to provide their service after 7pm, their closing time should be 7pm (or earlier), not 730pm. It’s not “assbag” to go into an open business and expect to receive whatever service they allegedly provide, and it certainly doesn’t warrant extraordinary tips.

      • Steamymoomilk@sh.itjust.works
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        3 months ago

        my apologize i forgot to add that the service the late comers demanded was an appointment only service. which usually all appointments were closed by 7:00. didnt mean to be a your tip is 50% 80% 100% meme

        thanks for pointing it out, ill make sure to add the context

      • ADTJ@feddit.uk
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        3 months ago

        100% this, I’ve been a few times to pubs etc. where they tell you the kitchen closing time separately from the pub closing time but then when you try to order food before that they say they already took last orders because the kitchen staff finish at that time.

        Like bro, politely I do not care what time your staff finish their shift, it doesn’t affect me. As a customer, I care what time service ends - that’s the time that should be included on the opening hours to the public.