Hi,

I’ve got this laptop at the end of 2020 and my D: drive was an offer by the shop I bought the PC at. They said it was an SSD (so is my C: drive). I found out it’s actually an HDD (Model ST1000LM048) and it’s been disconnecting itself (?) after hearing some noises.

Troubleshoot:

  • I ran a chkdsk already, no bad sectors or anything, everything is fine.
  • Checked S.M.A.R.T. and everything comes up okay too.
  • Apparently leaving it alone for a while eases up the burden on it (?)

Other useful Info:

  • The laptop is a Clevo NH55AFW AKA XMG Apex.
  • I already bought a new SSD to replace it anyways. Luckily it’s dying on prime day so I was able to snag a good price for a Samsung ssd.
  • HDD is our of warranty. Apparently it ended on the 22nd of Sept. 2022
  • I had a bootable USB drive with windows XP and a bunch of utilities (can’t recall it’s name Hiren’s Boot CD but apparently there’s a new version. Downloading it now) but I can’t find it at the moment.

Full context: I never really noticed any slowdowns tbh, but I would hear this small clink from time to time. Never really cared too much about it. Until recently, about 2~3 months ago, I was playing something and the clink noise was constant. To the point where all the stuff I had on my D: drive was non responsive. The game I was playing crashed, my libraries are stored on D (Documents, desktop etc) so anything I tried to open from those drives would just be stuck there forever. After restarting it was fixed but I knew something was up then.

After looking at the drive ID I realized I was tricked, it’s apparently an HDD from Seagate, (Model ST1000LM048-2E7172) not that I mind too much since it was free.

Yesterday it was just unbearable. I booted up the PC everything was fine, I was playing StardewValley out of my D drive of all things, and the noise came back constantly again. The game hung and again I wasn’t able to do anything. I restarted the PC and while booting up I was still able to hear the noise. After a good minute it stopped and my PC did boot up. But the D: drive was nowhere to be found… I then powered my PC off and left it alone for a while. When I came back it did work and I transferred some useful stuff to my C: drive so whatever is left there I don’t mind losing.

Sorry for the long post, and I apologize if I’m posting on the wrong place, I’m not aware of a TechSupport lemmy community at the moment.

  • CaptainLemmit@feddit.it
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    1 year ago

    Probably unrelated because it’s a laptop, but I had a similar problem with and old secondary hard drive that fortunately held no important data: I would hear a click and become unable to access the data on that disk. It turned out that the power supply was failing and the drive was probably shutting down because it wasn’t receiving adequate power. I replaced the power supply and everything is going smoothly now

  • ThisIsNotHim@sopuli.xyz
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    1 year ago

    Did you check the event log?

    I’ve had chkdsk say everything is fine with a failing drive only to find the event log has been accurately reporting issues for a while.

      • ober9000@lemmy.world
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        1 year ago

        Maybe it has read errors but manages to read successfully anyway before the sector is marked as bad in the SMART data?

        • Waker@lemmy.ptOP
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          1 year ago

          Based on the sound, I’m guessing the arm on the platter is having issues spinning up or something. Because when I try to access something on that drive I hear the clicking a few times until I stop hearing it clicking and it goes through.

          O bought a new ssd though… Might use this for random crap while it lasts.